Branch Operation Manager / Head
About the job
Responsible for the operation activities including but not limited to account opening and maintenance, conduct KYC, remittance, cash management etc
Responsibilities
· Lead and manage branch staff, responsible for the operation activities including but not limited to account opening and maintenance, conduct KYC, remittance, cash management etc.
· Day-to-day focus is on resolution of complex problems or transactions, where expertise is required to interpret against policies, guidelines or process
· Serve as a dedicated customer point to deliver quality end to end after-sales services to bank's high net worth customers
· Full supervisory responsibility of a team, including management of people, performance evaluation, staff coaching and the direction of daily tasks and responsibilities
· Ensure compliance of the bank's policies and regulatory requirements
Requirements
· Degree holder or above in Business Administration or a related discipline
· At least 8 years of solid experience in banking industry, of which 5 years of the above relating to account opening and maintenance, remittance, cash management
· Previous experience in management role or multi banking operations functions is an advantage
· Experience and good in leading operational processes or team management
· Excellent interpersonal and communication skills with service mind
· Excellent analytical and numerical skills
· Good command of both English and Chinese
Application
Competitive package will be offered to the right Candidates. If you are interested in the job, please email us your full resume with current and expected salary in WORD format to info@megajobshr.com.
(You may use your own email program,quoting the job title, to email us)
All applications will be treated in strict confidence and all personal data collected will be used for recruitment purposes only.